Webinar: Scaling Product Feedback Without Survey Fatigue

Overview:‍

Product feedback is everywhere. The challenge is making it useful without overwhelming your customers or your team in the process.

Most product and marketing teams are sitting on more customer input than they know what to do with. The problem isn't volume. It's that feedback is scattered, hard to act on, and disconnected from the decisions that actually shape the roadmap. By the time insights reach the right people, the moment has passed.

In this session, Shawnna Sumaoang will walk through how teams are solving this today. Not through a single use case, but a practical look at the many ways you can collect, centralize, and activate product feedback across your organization.

You’ll learn:

• How to collect continuous product feedback in ways that feel natural for your customers
• How AI surfaces the themes and signals that matter most for your roadmap
• How to connect customer input directly to roadmap decisions across product, marketing, and CS

Date: Thursday, April 23, 2026

Time: 9:00 AM PT / 12:00 PM ET

Location: Zoom virtual event (Link sent upon registration)

Speakers: 

Shawnna Sumaoang, CMO, Deeto