Listen: Bring in the signals that matter

Deeto Listen captures authentic customer voice across conversations, feedback, and engagement so teams always understand what customers are telling them.

You miss the signal
that mattered

Most teams collect customer feedback in pieces. A comment in support. A note in the CRM. A survey here and there. Usage signals in product analytics. All valuable. All disconnected.

Deeto Listen transforms 
these signals into activation

Capture

Aggregate every customer signal from CRM, NPS, product data, and more.

Identify

Use AI to match the right customers to every scenario, from proof to referrals.

Activate

Trigger automated workflows that gather authentic, actionable input.

In Action

How Deeto Listen
turns
signals into action

With Listen, it’s easy to move from scattered signals
to real-time customer activation:

Continuous signal capture

Bring in customer voice as it happens across conversations, product usage, and engagement.

Conversational interviews

Capture rich qualitative insight through natural, guided conversations that feel human, not scripted.

Context-aware listening

Use AI to understand signals in context, tied to people, accounts, moments, and lifecycle stage.

Lifecycle-based listening

Listen at key moments like onboarding, feature adoption, renewal, or support resolution.

Multi-source ingestion

Bring in signals from CRM, call intelligence, surveys, reviews, and support tools into one system.

Consent-based continuation

Give customers clear control over how and when they share feedback, stories, and insight over time.

Introducing: Deeto 
AI Interview Agent

Deeto’s AI Interview Agent reaches out at the right moment and adapts each conversation to the customer, making it easy to gather authentic insight naturally and at scale.

Bringing it all together

Deeto connects listening, learning, analysis, and activation into one continuous system, ensuring customer truth is captured early, understood in context, and shared across teams to drive confident decisions.

Ready to turn signals into customer activation?