Customer Success teams move faster with Deeto by turning scattered customer signals into actionable insights that reduce churn, surface advocates, and unlock expansion.
Customer Success is on the front line of retention — but the signals you need are fragmented and too slow to act on. Risks surface late, renewal proof is hard to capture, and advocates are uncovered by chance. Without a better way to harness customer voice, CS teams spend more time chasing signals than driving outcomes.
By the time NPS comments, support tickets, or usage reports surface issues, the account is already at risk and you're left reacting instead of preventing.
Building renewal decks requires piecing together slides from CS, Product, and Marketing, often missing the authentic customer voice that proves impact.
Valuable feedback gathered in QBRs or check-ins gets stuck in notes and spreadsheets, instead of reaching Product in time to shape roadmap.
CS leaders need more than lagging signals — they need proactive, scalable insights that drive retention and growth.
Risk signals hidden in NPS comments
Advocates discovered by accident
Renewal decks cobbled together manually
Product feedback buried in tickets
AI surfaces churn risks early from sentiment and usage
Deeto auto-identifies champions ready for advocacy
Proof of value delivered through always-on customer voice
Structured insights flow into Product workflows
Customer Success can’t rely on guesswork — they need customer voice turned into action across every account.
Capture sentiment and feedback continuously, not just at QBRs
Surface churn and expansion signals from customer voice analytics
Identify and activate advocates automatically
Feed structured insights into renewals, expansions, and Product collaboration
Retention becomes proactive, expansion becomes predictable, and advocacy becomes effortless.
+75%
+75% advocate conversion in 30 days
50+
50+ new stories created — without extra headcount
50–75%
50–75% reference pool growth with less manual lift
10x
10x more content, fully automated collection
🏆 Proven results
“Deeto gives us one place to gather customer sentiment, create short, digestible content, and use all the great feedback we collect to influence prospects quickly and easily for our sales team.”
“Using Deeto helped me increase engagement with our customer and partner community. I can easily invite customers, and Deeto handles (almost) everything! It saves time and grows testimonials."
“We juggled spreadsheets, docs, and tools just to track customer quotes. It was messy and hard to find anything. Deeto felt too good to be true—a user-friendly platform that finally does exactly what we need!”
“The Deeto interface is impressive and aligns with our organizational requirements. The team has provided outstanding guidance and support."
Let’s show you how Deeto helps CS teams drive retention, advocacy, and growth with customer voice at the center.
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