Retain Smarter. Grow Faster. Succeed With Deeto.

Customer Success teams move faster with Deeto by turning scattered customer signals into actionable insights that reduce churn, surface advocates, and unlock expansion.

Customer success needs a better way to use voice of customer

Customer Success is on the front line of retention — but the signals you need are fragmented and too slow to act on. Risks surface late, renewal proof is hard to capture, and advocates are uncovered by chance. Without a better way to harness customer voice, CS teams spend more time chasing signals than driving outcomes.

You’re trying to prevent churn — but risks surface too late.

By the time NPS comments, support tickets, or usage reports surface issues, the account is already at risk and you're left reacting instead of preventing.

You’re driving renewals — but proof of value is hard to capture.

Building renewal decks requires piecing together slides from CS, Product, and Marketing, often missing the authentic customer voice that proves impact.

You’re partnering with Product — but insights rarely flow upstream.

Valuable feedback gathered in QBRs or check-ins gets stuck in notes and spreadsheets, instead of reaching Product in time to shape roadmap.

Let’s empower customer success with real-time customer insights

CS leaders need more than lagging signals — they need proactive, scalable insights that drive retention and growth.

The old way

  • Risk signals hidden in NPS comments

  • Advocates discovered by accident

  • Renewal decks cobbled together manually

  • Product feedback buried in tickets

With Deeto

  • AI surfaces churn risks early from sentiment and usage

  • Deeto auto-identifies champions ready for advocacy

  • Proof of value delivered through always-on customer voice

  • Structured insights flow into Product workflows

Deeto for customer success

Customer Success can’t rely on guesswork — they need customer voice turned into action across every account.

With Deeto, you can:

  • Capture sentiment and feedback continuously, not just at QBRs

  • Surface churn and expansion signals from customer voice analytics

  • Identify and activate advocates automatically

  • Feed structured insights into renewals, expansions, and Product collaboration

The impact of customer voice on customer success

Retention becomes proactive, expansion becomes predictable, and advocacy becomes effortless.

+75%

+75% advocate conversion in 30 days

50+

50+ new stories created — without extra headcount

50–75%

50–75% reference pool growth with less manual lift

10x

10x more content, fully automated collection

🏆 Proven results

 Customer success leaders
trust Deeto

“Deeto gives us one place to gather customer sentiment, create short, digestible content, and use all the great feedback we collect to influence prospects quickly and easily for our sales team.”
“Using Deeto helped me increase engagement with our customer and partner community. I can easily invite customers, and Deeto handles (almost) everything! It saves time and grows testimonials."
“We juggled spreadsheets, docs, and tools just to track customer quotes. It was messy and hard to find anything. Deeto felt too good to be true—a user-friendly platform that finally does exactly what we need!”
“The Deeto interface is impressive and aligns with our organizational requirements. The team has provided outstanding guidance and support."

Ready to put customer voice at the center of customer success?

Let’s show you how Deeto helps CS teams drive retention, advocacy, and growth with customer voice at the center.

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