NPS, without the noise
Deeto moves beyond one-question surveys. Capture authentic customer voice, interpret emotion and sentiment instantly, and act on what truly drives loyalty – not just the number that reflects it.
Deeto moves beyond one-question surveys. Capture authentic customer voice, interpret emotion and sentiment instantly, and act on what truly drives loyalty – not just the number that reflects it.
NPS was designed for a simpler time. Today, it tells you if customers are satisfied, but not why. Response rates are low, comments are vague, and data lands too late to drive change. You get a number, not direction. The result: reports that measure sentiment instead of improving it.
Most systems stop at collecting scores. They track trends but fail to explain them. Feedback lives in dashboards, detached from context, and never reaches the people who can act on it. What companies need is an approach that listens continuously, understands emotion, and turns feedback into action – not another static survey.
With Deeto, feedback becomes a living signal instead of a one-time score. AI listens across channels and captures customer emotion through short video or voice interviews. Responses are analyzed instantly, revealing tone, sentiment, and underlying themes. Insights are centralized, shared across teams, and tied to outcomes. You finally see not just what customers say – but what they mean.
Quarterly NPS surveys that capture numbers, not nuance.
Deeto replaces static surveys with AI-led interviews and signal listening that reveal emotion, reasoning, and true sentiment.
Comments live in spreadsheets and get summarized by hand.
Deeto centralizes feedback in the Knowledge Hub, tagging results by theme, sentiment, and trend for clear insight.
Scores sit in dashboards no one revisits.
Deeto shares insights instantly through CRM and Slack, turning feedback into action across teams.
When customer voice is continuous and clear, loyalty grows naturally. Teams act on real feedback instead of chasing scores. Experience gaps close faster, advocates feel heard, and leadership finally sees the emotion behind the metrics. With Deeto, feedback becomes a catalyst for trust, not just another survey to send.
🔑 Unlock Growth
Leading companies use Deeto to replace static NPS programs with dynamic customer insight – building loyalty through understanding, not just measurement.
See how Deeto helps modern teams replace NPS surveys with AI-led customer insight that reveals what really drives loyalty.
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